Client Service Manager, Private Banking | UAE

Job Position: Client Service Manager, Private Banking
Job Description: Standard Chartered Bank – Dubai – Job Purpose: Assist assigned RMs to achieve financial targets by providing strong support to them To provide excellent customer service to private banking clients Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank’s policies and procedures and the regulations. As a senior CSM, training and assistance to junior members of the team. Key Roles and Responsibilities Key Responsibilities: Provide professional, accurate and timely support to Relationship Managers Handling of Relationship Manager’s Client calls and dealing with Clients in a professional manner Produce high quality correspondence to clients and resolve client enquiries Adhere and be diligent to the Bank’s policies and procedures and the regulations as part of the Bank’s fight against money laundering and fraud Work with RMs to aid them in account opening and submitting documentation to the middle office Assist with the preparation of Cl…see more details

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