Collections Area Team Leader (3 month contract) | Italy

Job Position: Collections Area Team Leader (3 month contract)
Job Description: Staff Solutions Recruitment – Italy – Requirements: Debt collections experience in a Supervisory role required Field based (collections role – will be working with a team of collectors who do debt collections in the field) Must have own car and Drivers license Key functions: Manage a team of collection Loan Development Officers in the field by ensuring their quota of clients are visited daily Track field activities daily by tracking GPS activity of each LDO Ensure daily target of client visits are done Ensure promise to pays collated in the field are captured on the operating system Ensure and follow up on Field Visitation Forms are completed by LDOS daily and any change or address / telephone numbers / ptps are captured on the workflow system (SEG) daily Ensure targets to LDOs are communicated and achieved Performance management monthly with LDOs in collaboration with Collections Manager Ensure LDOs are fully equipped to carry on their daily functions and report any issues to Head Office IT Depart…see more details

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