Job Position: استشاري قطع غيار
Job Description: Abdul Latif Jameel MOTORS – Saudi Arabia – Responsible in identifying and meeting customer needs and ensuring customers are satisfied by providing efficient service through Guest First mindset and performing essential obligations as per the contract of employment. Coordinates with the Parts Sales Manager and Parts Sales Supervisor in arranging field visitations to customers to generate revenue as per the required performance of essential obligations to ensure customers satisfaction and retention. Attends dialogue with Parts Sales team to review and discuss sales target issues, customer complaints and improvement opportunities through regular team meetings. Receives customer complaints and elevate unsettled issues that require support from the Parts Sales team to maintain customer satisfaction. Meet with the Parts Sales Supervisor for updates on product knowledge through regular discussion and sharing information to enhance confidence and performance. Follow up with Accessories Department on additional accessories requested…see more details
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