Software Support Analyst (German) – Barcelona city | Spain

Job Position: Software Support Analyst (German) – Barcelona city
Job Description: Barcelona – Do you have experience in b2b software support? Would you like to work for an international IT company in Sant Cugat? Then this one is for you: The Company Our client is a well-known international BPO company. For one of their stable partners in the IT industry they are looking for a German speaking Software Support Analyst to join their support team in Sant Cugat. The Job In this role, the candidate will give remote support to German publishing, media and marketing companies. The main tasks include: Answering incoming requests from B2B clients to solve software problems Provide assistance in time sensitive situations Escalate incidents to Level 2 or 3 when unable to resolve Provide excellent customer support Ensure that service quality levels fully meet expectations The Profile The ideal candidate has either an IT Engineer diploma or a strong background in the field of IT Support. Furthermore, experience with software support is required. Excellent level of German and …see more details

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Note: This advertisement for Software Support Analyst (German) – Barcelona city maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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