IT Specialist – L1 Support | Poland

Job Position: IT Specialist – L1 Support
Job Description: Wroclaw, Dolnoslaskie – Job Description Experience new and diverse professional challenges. Take your career further with IBM’s Client Innovation Center in Wroclaw & Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. Enjoy varied and challenging work – and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years. Responsibilities: Provide Technical Support for global customers and partners (e-mail, phone calls) Monitor backup job performance and Cloud infrastructure Support Backup and Recovery software platforms (TSM, NBU, VSR and other legacy platforms) Support service provisioning activities, including: Service starts, stops, suspends, etc. Perform customer-initiated Restore requests Ensure SL…see more details

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