Commercial Operator (Mecca) Haramain Speed Train project (Spanish Co.) ONLY SAUDIS | Saudi Arabia

Job Position: Commercial Operator (Mecca) Haramain Speed Train project (Spanish Co.) ONLY SAUDIS
Job Description: Mena Business Investment Group – Mecca, Makkah – Training location might be different than working location. Training location will be between KAEC and Jeddah Tasks and responsibilities: Customer assistance, information and management in Stations. Customer queries and claims management regarding: o Schedules and prices. o Types of trains/Cabin. o Fare conditions. o Services on board the trains. o Services in the stations. o After-sales conditions, giving information to the customer on how to use the online form, facilitating the email address or the web page enabled for it and the procedures if requested. o Others. Customer flows and access control management and supervision. Incident Management in Stations. Station Passenger assistance systems operation: PAS, PIS, AFC; etc. General customer service administration duties. Report on places and events both of local interest and related to the service. The Station Commercial Operator in charge of sales performs the operations with tickets at the Ticketing Desk mainly e…see more details

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Note: This advertisement for Commercial Operator (Mecca) Haramain Speed Train project (Spanish Co.) ONLY SAUDIS maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!

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