Customer Experience Specialist – Phoenix | USA

Job Position: Customer Experience Specialist – Phoenix
Job Description: DISH – Scottsdale, AZ – If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! DISH’s 11 U.S.-based Customer Service Centers provide award-winning service to millions of customers throughout the nation. Customer and Technical Support Representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Job Duties and Responsibilities: The Technical Support Representative answers inbound technical and customer service calls from internal and external customers. Other responsibilities as follows: Supports Tier 1 technical support and customer service phone support for external customers Regular and predictable attendance This support can be, but is not limited to, entertainment services and products, hardware systems/accessories, and customer serv…see more details

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