Services Director – EMEA | Germany

Job Position: Services Director – EMEA
Job Description: Nakisa GmbH – Frankfurt am Main, Hessen – Responsibilities Lead the activities of the EMEA Professional Services organization Accountable for results in terms of customer satisfaction, delivery assurance, and profitable revenue generation (Manage group as a business within a business) Ensure efficient and successful deployments of Nakisa’s software solutions Participate in the evolution of the services’ business model to adapt to a rapidly changing landscape. Oversee all aspects of resource planning and delivery management in collaboration with the head-office Actively participate to the growth of the team and work with HR to define hiring strategies Manage and mentor the EMEA services team while creating and driving a customer-centric, results-focused team culture Define and assist the service delivery partners’ ecosystem strategy in EMEA Provide project oversight to ensure on time, on budget project delivery with the help of the Project Management Office Share accountability with sales and product leaders to resol…see more details

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