Business Analyst – ServiceNow Academy | Poland

Job Position: Business Analyst – ServiceNow Academy
Job Description: Sii Sp. z o.o. – Warszawa, Mazowieckie – Wyzwania przed Tobą: Requirements Management with regards to ServiceNow platform Act as a liaison between business and technical teams to ensure requirements are understood Work with product management and technical design architects to translate requirements into technical specifications Responsible for partnering with customers on innovative ways to successfully transition from existing solution to strategic based on functional need (not lift and drop technology) Responsible for active involvement with Quality Assurance teams in defining the QA strategy, acceptance criteria, test plans and use cases to validate solution Communicate planned and unplanned activities to appropriate parties as needed Oczekiwane umiejętności: Strong English communication skills Practical experience with IT Service Management platforms ( for example ServiceNow, BMC Remedy, OTRS, HP Service Management, Service Desk Plus) Experience in Requirements Management Good knowledge of JIRA, KANBAN Famil…see more details

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