Sr Mgr, Account Services Mgmt | Japan

Job Position: Sr Mgr, Account Services Mgmt
Job Description: Dell – Tokyo – Why Work at Dell? Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility. GENERAL SUMMARY Key leader of an EMC Customer Services Account Management (AM) team supporting EMCs largest and most strategically important customers. Manages and leads a team of non-technical and/or technical account managers supporting customers in a specific area, region, division, or Theatre. Builds relationships with Customer Executives within account(s) as an EMC support services leader focused on the total customer experience and satisfaction. Collaborates at multiple levels within EMC Sales leadership to understand customer business strategy and drive account management services opportunities. PRINCIPAL DUTIES AND RESPONSIBILITIES · Communicates regularly with Sales leadership to discuss account management business forecasts, program updates and business risk · Func…see more details

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