CS Project Manager | Japan

Job Position: CS Project Manager
Job Description: GUCCI – Japan – We are looking for a Project Manager to oversee all the projects which relates to customer service cross function improvements. You will directly report to Operations Director of Logistics / Customer Service team, in order to be suprevised the right direction and the startegy of the customer service, which is one of a key strategies in Gucci Japan. Responsibility Project Management and Development ・Plan and lead the project to ensure it is completed on time. ・ Take responsibility for overall progress and use of resources and initiate corrective action where necessary. ・Manage business and project risks, including the development of any contingency plans. ・ Kaizen or other improvement method to remove redundancy and simplify process. Qualifications Requirement ・Fluent in Japanese & English ・Knowledge in Customer Service in Retail, Luxury, Fashion or Cosmetinc industory. ・Experience as engineer, in quality assurance/development, process design, kaizen. ・Ownership:…see more details

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