Job Position: Service Officer – $57,752.00 to $64,367.00
Job Description: Charleville, QLD – Duties The Face to Face Services Division has the responsibility for managing the delivery of health and welfare services through 14 Zones across Australia. The Division works closely with other areas to deliver more effective and efficient services in line with National Key Performance Measures and to improve the quality of work and confidence of staff. Our Service Centres handle a wide range of matters regarding eligibility, participation and ongoing access to payments and services for customers. Service to customers is provided face to face where you will assist customers by answering their enquiries, make assessments on a customer’s eligibility for payments and undertake processing and system entry activities related to a customer’s needs. Service Officers must have high levels of personal resilience to be able to deal with emotional and challenging customer circumstances and high workload demands. Key duties may include: assisting customers across a range of payments, progr…see more details
Note: This advertisement for Service Officer – $57,752.00 to $64,367.00 maybe valid for one month from the date it was posted, so don’t miss the chance and apply now!
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