Manager of Operations | Canada

Job Position: Manager of Operations
Job Description: general mortgage capital corporation – High River, AB – Job Description As the Manager of Operations, you will be responsible for strategically managing multiple departments, maintaining company policies, compliance and safety protocols. You will also ensure a unique memorable customer service experience by answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy to heart. Duties and Responsibilities: – Use of Continuous Improvement skills to improve processes and procedures to drive development of standard work – Delivering superior service, identifying and resolving customers’ issues using problem-solving skills – Direct the investigation of new methods, materials and techniques and the costs/benefits of their utilization. – Enforce consistency with our Company policies and procedures and participate in policy reviews, influencing where appropriate to improve employee experience. – Perform other duties as assigned Qualifications: – Bachelor’s Degree in Finance or Accounting with …see more details

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