Team Leader Service Specialist | Italy

Job Position: Team Leader Service Specialist
Job Description: Wyser – Milano – Team Leader Service Specialist Settore: MEDICAL EQUIPMENT, INSTRUMENTS & PRODUCTS Luogo di lavoro: Milano – MI Wyser, which is the Gi Group’s international company, offers a full range of solutions designed to address the talent needs of our client – from strategic search services to competency-based assessments and candidate sourcing. A new opportunity has arisen within a Life Sciences Company. We are looking for a: ​Team Leader Service Specialist The teamleader service specialists is responsible to provide 2nd level support on the EMEA region, responding to the “red” alerts, identify and monitor quality problem on the system, work close with manufacturing and R&D to identify cause and solution, develop a service strategy to implement solution in the field. · Identifying good performance and/or improvement opportunities within the filed force and clarifying training needs to help the FSE to a suitable level of knowledge and education · Serving as a 2nd level technical referen…see more details

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