Resident Relations Desk Agent | UAE

Job Position: Resident Relations Desk Agent
Job Description: Marriott Hotel Downtown, Abu Dhabi – Abu Dhabi – Join hosco and apply at job offers from Marriott Hotel Downtown, Abu Dhabi As a hosco member, you have access to thousands of jobs and internships in hospitality worldwide Job type Fulltime job Location Abu Dhabi, United Arab Emirates Department Rooms division Languages English Starting in As soon as possible Pay range Not specified Accommodation Not specified Other benefits Not specified Resume Job Summary Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record…see more details

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