Collection Executive- Finland | Germany

Job Position: Collection Executive- Finland
Job Description: Launch Resources – Berlin – Our prestigious international client within financial services is looking for Collection Executives with Finnish language skills to join their centralized collections team in Berlin. Key competencies and responsibilities: Communicate with customers that are overdue, using telephone and email. Discussing, negotiating and encouraging customers to repay debts, reaching agreements for these payments. Monitor these payment agreements attentively and rigorously. Investigate possible reasons and explanations for any delays in payments. Using IT software to input details about collections activities. Requirements and experience: The highest standards of customer service. Minimum Secondary level of education. At least one year of experience in Debt Recovery, account receivables or similar is advantageous. Accomplished user of Microsoft Office for Windows (Excel, Outlook and Word). Good communication skills: written, spoken and reading. Finnish (Native or fluent) and English …see more details

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