Customer Service Agent English Native speaker | Spain

Job Position: Customer Service Agent English Native speaker
Job Description: Regus – Barcelona – Vision To lead the flexible workplace revolution. Work no longer happens just in fixed offices – it happens everywhere, but that doesn’t mean a place is no longer important for work to happen, far from it. The key to successful flexible working is having a convenient, high quality place to work, when you need it, where you need it. So to help our customers be even more successful, we provide them with an ever expanding range of convenient places to work, wherever they happen to be. Purpose The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides email and telephone support to our customers. Scope Scale Key relationships · Supporting centres in a specified country (or group of countries) · Existing customers · Field teams · Line manager · Centralised finance teams e.g. Billing Key areas of responsibility Reactive inbound call handling The primary purpose of this role is to rec…see more details

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