Lead Technical Support Specialist | Brazil

Job Position: Lead Technical Support Specialist
Job Description: GE – São Paulo – SP – Title Lead Technical Support Specialist Job Number 2992671 City Sao Paulo Career Level Experienced Relocation Assistance No Business GE Renewable Energy Business Segment Renewable Energy Leadership Programs Function Services Country Brazil Postal Code 05095-035 Role Summary/Purpose The PSE is responsible for all phases of issue resolution described in the 8D methodology to complete product improvements that further the organizational imperatives of the Latin American Region of 98% availability out of the gate, warranty cost productivity and customer issue resolution. Essential Responsibilities Execute issue investigation and resolution following the 8D methodology. Provide timely communications on significant issues or developments. Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements. Demonstrate leadership in communic…see more details

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