Job Position: Strategic Account Manager
Job Description: Agility – A New Logistics Leader – Dubai – Job Purpose: To manage assigned client partnerships for Agility in fulfilment of contractual obligations, deliverance of key performance results, identification and securing of profitable opportunities within existing client and new businesses, and implementation of continuous improvement opportunities Accountabilities: Existing Business Acts as client relationship interface between assigned accounts and the company; manages positive relationships with key personnel within assigned accounts, as well within company stakeholders in Dubai, regional and global in line with growth of these accounts. Ensures valid contracts, SOPs, and KPIs are existent for all assigned accounts through the entire partnership. Monitors account performance through regular review meetings with operations, customer service and support functions (example – finance, billing, quality) to ensure all aspects of the business is on track. Conducts weekly/monthly/quarterly review meetings with assigne…see more details
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