Application Support Associate | Japan

Job Position: Application Support Associate
Job Description: IHS Markit – Tokyo – Duties & accountabilities Providing technical L2 and L3 support to both internal and external customers across our full suite of OTC Derivative products for post-trade confirmation processing. Demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. Liaising with other team members, Product, Development and particularly the Infrastructure teams as required for 3rd line escalation. Technical advisory will be required at times by Product and business or clients for solution delivery. Working directly with clients, to understand and resolve issues and liaising with delivery teams to ensure readiness for new platform releases. You will also work on initiatives around platform industrialization, proactive application health monitoring and reporting Education and experience University graduate or equivalent with background of bachelors in computer science or mathematics equivalent. Business level in Japanese and English. Ab…see more details

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